Shipping options depend on your delivery address. The estimated delivery time and shipping fees are indicated when the billing address is entered.
Please note that a personalised creation for example: engraving or ring size adjustment will require a longer delivery time.
You may also contact a Sales Consultant for advice.
You may track the progress of your order online in the "My Account" section of the website.
Receipt of delivery
The Susannah Lovis website offers delivery only to countries listed in the Terms and Conditions of Sale. If you have a shipping and billing address in a country not listed in the Terms and Conditions of Sale, we invite you to contact a Sales Consultant for assistance. All packages must be opened and checked before signing for receipt of delivery. Susannah Lovis Ltd will not be held responsible for damaged/missing items once the receipt of delivery has been signed.
Please contact us for more information regarding Payment & Security