About Us

The Susannah Lovis brand was established in 1996 by Susannah herself, and is today recognized as one of Mayfair’s most respected and knowledgeable jewellers. Boasting a collection of immensely unique and spectacular pieces, Susannah has something on display to suit all tastes and beckons to many a jewellery enthusiast. Situated in the heart of the historical Burlington Arcade, Susannah and her team offer an unparalleled service in sales, repair and valuation which ensures you get the very best out of your jewellery for years to come.

Our friendly and knowledgeable staff will assist and advise on the selection and purchase of jewellery that you will cherish and enjoy; passing down to future generations. The team will also advise in the care and maintenance of said item to ensure its longevity.

From rare, handcrafted gold elephant cufflinks to an Art Deco platinum and diamond tiara – the range of unique and exceptionally beautiful jewellery at Susannah Lovis Jewellers is truly eclectic. The trends and styles of time periods throughout history are reflected in the design and craftsmanship of all the jewels in our collection.

The Shop

We are located in the historic Burlington Arcade, just off Piccadilly and next to The Royal Academy.

Susannah Lovis Jewellers
50 Burlington Arcade

Map Link

Telephone: 020 7493 2008

Our opening hours are:
Monday to Saturday : 10am to 5.30pm
Sundays and Bank Holidays : 11am to 5pm

To find specific members of our team click here

Find us

Shop Location Map

Jewellery Services

Jewellery Hire

We are delighted to lend pieces from our collection to those wishing to rent stunning jewellery for a special occasion. Our striking pieces will allow you to look and feel like a million dollars, without the need for significant financial investment. This service is also perfect for those with doubts about a certain piece before committing to a purchase. Items of jewellery may be hired at a charge of 1% of the retail value plus VAT for every period of 24 hours or part thereof. A minimum charge of £100 plus VAT per day is applicable.

A full refundable deposit to the retail value of the item in cleared funds is required upon hire.

Valuation for Insurance

Susannah Lovis Jewellers offer a written valuation for insurance service which will include a full breakdown of composition and certification for your jewellery. This service is charged at £100 per item to be valued. We also offer a same day service at an additional cost of £50. We do also make offers on your unwanted jewellery.

Custom Design

Susannah Lovis and her team can also design and create bespoke items of jewellery. We can work with you to cement a design, source materials and help realise your vision for a truly bespoke piece. We are also able to reinvent old and forgotten family heirlooms, transforming what was once overlooked into a new treasure that can be passed down for generations to come. Drop in to our store in the historical Burlington Arcade today and meet with one of our designers for an initial consultation.

Jewellery Repair

Should you find that one of your treasures gets damaged, our team of highly skilled craftsman stand ready and able to assist. There isn’t much we cannot fix or alter to create the desired result. Our workshop is passionate about the heritage of antiques and strive to maintain traditional methods for repairing in keeping with methods used originally.

We also offer a ring sizing service from £100 upwards on all rings brought in. Complementary ring sizing will be undertaken on all rings purchased from Susannah Lovis Jewellers.


Susannah Lovis Jewellers are also host to a fine selection of gold and stone set signet rings, cufflinks and shirt studs. We offer a comprehensive engraving service which includes seals and monograms. We are also able to assist in the design of  seals and help select fonts and styles for your engraving.

Selling Jewellery?

Our buyers are available Mon-Fri 10am-5.30pm to appraise pieces for jewellery purchase. No appointment necessary. Our friendly and welcoming team will offer on the spot offers should the item be of interest to us. Please ensure that you bring in any accompanying certificates or previous valuations.